@charset "UTF-8";
/* ==========================================================================
   VİTRİN EK — sözleşme penceresi/sayfası, destek formu, talep yazışması,
   müşteri panelindeki talep listesi. dbt-vitrin.css değişkenlerini kullanır.
   ========================================================================== */

/* ---------- SÖZLEŞME PENCERESİ ---------- */
.vt-pencere {
    position: fixed; inset: 0; z-index: 2000;
    background: rgba(12, 36, 62, .55);
    display: none; align-items: center; justify-content: center; padding: 20px;
}
.vt-pencere.acik { display: flex; }

.vt-pencere-kutu {
    width: 100%; max-width: 820px; max-height: 88vh;
    background: #fff; border-radius: 18px; box-shadow: var(--golge-l);
    display: flex; flex-direction: column; overflow: hidden;
}

.vt-pencere-bas {
    display: flex; justify-content: space-between; align-items: center; gap: 12px;
    padding: 18px 22px; border-bottom: 1px solid var(--kenar);
}
.vt-pencere-bas h3 { margin: 0; font-size: 17px; font-weight: 800; color: var(--lacivert); letter-spacing: -.01em; }

.vt-pencere-kapat {
    border: 0; background: var(--zemin-2); width: 34px; height: 34px; border-radius: 10px;
    font-size: 20px; line-height: 1; color: var(--metin-orta); cursor: pointer;
}
.vt-pencere-kapat:hover { background: var(--zemin-3); }

.vt-pencere-govde { padding: 18px 24px; overflow-y: auto; flex: 1 1 auto; }

.vt-pencere-alt {
    display: flex; justify-content: space-between; align-items: center; gap: 12px;
    padding: 14px 22px; border-top: 1px solid var(--kenar); background: var(--zemin-2);
}
.vt-pencere-yeni { font-size: 12.5px; color: var(--mavi); text-decoration: none; }
.vt-pencere-yukleniyor { padding: 40px 0; text-align: center; color: var(--metin-soluk); }

/* ---------- SÖZLEŞME SAYFASI ---------- */
.vs-duzen { display: grid; grid-template-columns: 260px minmax(0, 1fr); gap: 24px; align-items: start; padding-bottom: 50px; }

.vs-yan {
    position: sticky; top: 90px;
    background: #fff; border: 1px solid var(--kenar); border-radius: var(--r); padding: 8px;
    display: flex; flex-direction: column; gap: 2px;
}
.vs-yan a {
    display: flex; align-items: center; gap: 10px; padding: 11px 12px; border-radius: 11px;
    font-size: 13px; font-weight: 600; color: var(--metin-orta); text-decoration: none;
}
.vs-yan a i { width: 16px; color: var(--metin-soluk); }
.vs-yan a:hover { background: var(--zemin-2); color: var(--lacivert); }
.vs-yan a.aktif { background: var(--lacivert); color: #fff; }
.vs-yan a.aktif i { color: #fff; }

.vs-metin {
    background: #fff; border: 1px solid var(--kenar); border-radius: var(--r);
    padding: 26px 30px; min-width: 0;
}

.vs-not {
    display: flex; gap: 10px; align-items: flex-start;
    background: #eff6ff; border: 1px solid #bfdbfe; color: #1d4ed8;
    border-radius: 12px; padding: 12px 14px; margin-bottom: 14px; font-size: 12.5px; line-height: 1.6;
}

.vs-alt { margin-top: 22px; padding-top: 16px; border-top: 1px solid var(--kenar); }

@media print {
    .vt-header, .vt-footer, .vs-yan, .vs-alt, .vt-wa-sabit, .vt-mobil-menu, .vt-sayfa-bas .vt-yol { display: none !important; }
    .vs-duzen { display: block; }
    .vs-metin { border: 0; padding: 0; }
}

/* ---------- DESTEK: ortak düzen ---------- */
.dv-duzen { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 24px; align-items: start; padding-bottom: 50px; }

.dv-form, .dv-akis-kutu {
    background: #fff; border: 1px solid var(--kenar); border-radius: 20px;
    padding: 26px 28px; box-shadow: var(--golge-s); min-width: 0;
}

.dv-bolum {
    font-size: 11px; font-weight: 800; letter-spacing: .07em; text-transform: uppercase;
    color: var(--turuncu); margin: 4px 0 14px 0;
}
.dv-bolum:not(:first-of-type) { margin-top: 22px; padding-top: 20px; border-top: 1px solid var(--kenar); }

.dv-kategoriler { display: flex; flex-wrap: wrap; gap: 8px; }
.dv-kategori { cursor: pointer; margin: 0; }
.dv-kategori input { position: absolute; opacity: 0; pointer-events: none; }
.dv-kategori span {
    display: inline-block; padding: 9px 14px; border-radius: 999px;
    border: 1px solid var(--kenar); background: var(--zemin-2);
    font-size: 12.5px; font-weight: 600; color: var(--metin-orta);
    text-transform: none; letter-spacing: 0; transition: all .14s;
}
.dv-kategori:hover span { border-color: var(--metin-soluk); }
.dv-kategori.secili span { background: var(--lacivert); border-color: var(--lacivert); color: #fff; }
.dv-kategori input:focus-visible + span { box-shadow: 0 0 0 3px rgba(30, 111, 217, .25); }

.dv-form textarea { resize: vertical; min-height: 140px; line-height: 1.6; }

.dv-tuzak { position: absolute !important; left: -9999px !important; width: 1px; height: 1px; overflow: hidden; }

.dv-kvkk { font-size: 11.5px; color: var(--metin-soluk); margin: 6px 0 12px 0; }
.dv-kvkk a { color: var(--mavi); }

.dv-uyari {
    display: flex; gap: 10px; align-items: flex-start;
    border-radius: 12px; padding: 12px 14px; margin-bottom: 16px; font-size: 13px; line-height: 1.55;
}
.dv-uyari.hata   { background: #fef3f2; border: 1px solid #fecdca; color: #b42318; }
.dv-uyari.basari { background: #ecfdf3; border: 1px solid #abefc6; color: #067647; }
.dv-uyari.bilgi  { background: #eff6ff; border: 1px solid #bfdbfe; color: #1d4ed8; }
.dv-uyari a { color: inherit; font-weight: 700; }

/* ---------- yan sütun ---------- */
.dv-yan { display: flex; flex-direction: column; gap: 12px; position: sticky; top: 90px; }

.dv-yan-kart {
    display: flex; gap: 14px; align-items: center;
    background: #fff; border: 1px solid var(--kenar); border-radius: 16px; padding: 16px 18px;
    text-decoration: none; color: inherit; transition: border-color .14s, transform .14s;
}
a.dv-yan-kart:hover { border-color: var(--metin-soluk); transform: translateY(-1px); color: inherit; }
.dv-yan-kart > i:first-child {
    width: 40px; height: 40px; border-radius: 12px; flex-shrink: 0;
    display: inline-flex; align-items: center; justify-content: center;
    background: var(--zemin-3); color: var(--lacivert); font-size: 16px;
}
.dv-yan-kart.vurgu { border-color: var(--turuncu); background: #fff8f3; }
.dv-yan-kart.vurgu > i:first-child { background: var(--turuncu); color: #fff; }
.dv-yan-kart div { flex: 1; min-width: 0; }
.dv-yan-kart strong { display: block; font-size: 13.5px; color: var(--lacivert); }
.dv-yan-kart span { display: block; font-size: 12px; color: var(--metin-orta); line-height: 1.5; }
.dv-yan-kart span a { color: var(--mavi); font-weight: 600; }
.dv-ok { color: var(--metin-soluk); font-size: 12px; }

.dv-surec {
    background: var(--zemin-2); border: 1px solid var(--kenar); border-radius: 16px;
    padding: 16px 18px; font-size: 12.5px; color: var(--metin-orta);
}
.dv-surec strong { display: block; color: var(--lacivert); margin-bottom: 8px; }
.dv-surec ol { margin: 0; padding-left: 18px; line-height: 1.8; }

/* ---------- talep yazışması ---------- */
.dv-akis { display: flex; flex-direction: column; gap: 12px; }

.dv-mesaj { max-width: 84%; border-radius: 16px; padding: 12px 16px; border: 1px solid var(--kenar); }
.dv-mesaj.musteri { align-self: flex-end; background: var(--zemin-2); border-top-right-radius: 4px; }
.dv-mesaj.ekip { align-self: flex-start; background: #fff; border-color: #cfe0f6; border-top-left-radius: 4px; box-shadow: var(--golge-s); }

.dv-mesaj-bas { display: flex; justify-content: space-between; gap: 12px; margin-bottom: 6px; }
.dv-mesaj-bas strong { font-size: 12.5px; color: var(--lacivert); }
.dv-mesaj.ekip .dv-mesaj-bas strong { color: var(--turuncu-koyu); }
.dv-mesaj-bas time { font-size: 11px; color: var(--metin-soluk); white-space: nowrap; }
.dv-mesaj-govde { font-size: 13.5px; line-height: 1.65; white-space: pre-wrap; word-break: break-word; color: var(--metin); }

.dv-sistem { text-align: center; }
.dv-sistem span { display: inline-block; font-size: 11.5px; color: var(--metin-soluk); background: var(--zemin-2); border-radius: 999px; padding: 4px 12px; }

.dv-yanit { margin-top: 20px; padding-top: 18px; border-top: 1px solid var(--kenar); }
.dv-yanit textarea {
    width: 100%; border: 1px solid var(--kenar); border-radius: 12px; padding: 12px 14px;
    font-family: inherit; font-size: 13.5px; background: var(--zemin-2); resize: vertical; min-height: 110px;
}
.dv-yanit textarea:focus { outline: none; border-color: var(--mavi); background: #fff; box-shadow: 0 0 0 3px rgba(30, 111, 217, .12); }
.dv-yanit-alt { display: flex; justify-content: flex-end; gap: 10px; margin-top: 10px; flex-wrap: wrap; }

.dv-bilgi-kart { background: #fff; border: 1px solid var(--kenar); border-radius: 16px; padding: 6px 18px; }
.dv-bilgi-satir { display: flex; justify-content: space-between; gap: 12px; padding: 11px 0; border-bottom: 1px solid #f1f5f9; font-size: 13px; }
.dv-bilgi-satir:last-child { border-bottom: 0; }
.dv-bilgi-satir span { color: var(--metin-soluk); }
.dv-bilgi-satir strong { color: var(--metin); font-weight: 600; text-align: right; }

.dv-durum {
    display: inline-block; font-style: normal; font-size: 11px; font-weight: 700;
    border-radius: 999px; padding: 3px 10px; white-space: nowrap;
}
.dv-durum.yeni     { background: #eff6ff; color: #1d4ed8; }
.dv-durum.islemde  { background: #f5f3ff; color: #6d28d9; }
.dv-durum.bekliyor { background: #fffbeb; color: #b45309; }
.dv-durum.cozuldu  { background: #ecfdf3; color: #15803d; }
.dv-durum.kapandi  { background: #f1f5f9; color: #64748b; }

/* ---------- müşteri paneli: talep listesi ---------- */
.dv-liste { display: flex; flex-direction: column; gap: 10px; }

.dv-liste-oge {
    display: flex; align-items: center; gap: 14px;
    background: #fff; border: 1px solid var(--kenar); border-radius: 16px; padding: 16px 20px;
    text-decoration: none; color: inherit; transition: border-color .14s, box-shadow .14s;
}
.dv-liste-oge:hover { border-color: var(--metin-soluk); box-shadow: var(--golge-m); color: inherit; }
.dv-liste-oge > i { color: var(--metin-soluk); }

.dv-liste-ana { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 4px; }
.dv-liste-ana strong { font-size: 14.5px; color: var(--lacivert); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.dv-liste-ust { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.dv-liste-alt { font-size: 12px; color: var(--metin-soluk); }

.dv-no { font-family: ui-monospace, Consolas, monospace; font-size: 11.5px; font-weight: 700; color: var(--metin-orta); }
.dv-etiket { font-style: normal; font-size: 11px; font-weight: 700; color: var(--turuncu-koyu); }

/* ---------- dar ekran ---------- */
@media (max-width: 980px) {
    .dv-duzen, .vs-duzen { grid-template-columns: 1fr; }
    .dv-yan, .vs-yan { position: static; }
}

@media (max-width: 560px) {
    .dv-form, .dv-akis-kutu, .vs-metin { padding: 20px 16px; border-radius: 16px; }
    .dv-mesaj { max-width: 100%; }
    .vt-pencere { padding: 0; align-items: stretch; }
    .vt-pencere-kutu { max-height: none; border-radius: 0; }
    .vt-pencere-govde { padding: 16px; }
}

/* ---- Ödemelerim: makbuz indirme bağlantısı ---- */
.vt-odeme-makbuz {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    font-size: 12px;
    font-weight: 600;
    color: #12355b;
    background: #eef3f9;
    border: 1px solid #d7e2ee;
    border-radius: 6px;
    padding: 4px 10px;
    text-decoration: none;
}
    .vt-odeme-makbuz:hover { background: #12355b; color: #fff; border-color: #12355b; }
    .vt-odeme-makbuz i { color: #dc2626; }
    .vt-odeme-makbuz:hover i { color: #fff; }